Devtech Helps Hostway Accelerate M&A Consolidation

Hostway, a leading managed cloud hosting provider and specialist in compliant hybrid and multi-cloud hosting solutions, acquired MyHosting.com and Mail2Web lines of business from Ingram Micro. Post-acquisition, Hostway wanted to ensure a swift consolidation of customers and services onto a single platform to increase operational efficiency and decrease costs.

Client
Hostway
Project
M&A Consolidation
# of Customers
600,000+
Industry
Cloud Service Provider

Overview

Hostway needed a technology partner to accelerate M&A consolidation and migrate customers and services from one platform onto another while ensuring minimum churn.

In addition to the migration need, the destination platform was lacking certain services and needed API integration work to be done to ensure smooth customer experience as they are moved onto the new platform.

Due to complexity involved in migration projects, Hostway needed to ensure agility and flexibility throughout the engagement.

Challenges Identified
Specific platform-domain knowledge gap
Lack of pre-built migration tools
Need for 3rd party service integration capabilities
Limited engineering capacity internally

Solution & Outcomes

Using agile approach to execution of the migration project allowed Hostway to shift engineering priorities smoothly based on constant new findings as the initial analysis phase was happening, without impact to budget.

Having Devtech as a trusted technology partner enabled Hostway to accelerate M&A consolidation, simplifying their operations and reducing overall costs.

Continuous access to engineering skills and expertise through Devtech’s dedicated team, helping Hostway’s team acquire new knowledge and skills through the engagement.

Since Hostway engaged with Devtech as a technology partner, the post-M&A consolidation has been accelerated and effort required for the migration reduced. Overall, it helped Hostway retain customers on a single platform, reducing operational overhead and costs.

10,000
Customers migrated from a legacy system to a new subscription management platform
60%
Accelerated migration efforts and overall time-to-execution with Devtech’s custom migration tools
API
Integrated 3rd party services into Hostway’s new subscription management platform to improve customer experience
Director of Development, Hostway

“Devtech has the best, most dedicated and professional group of developers, project managers and DevOps engineers I have ever had the privilege to work with, alongside my in-house team. As a Director of Development, your best asset is someone who can listen to you and materialize what was said before you get a chance to speak to them again.”

Stephen Botha
Director of Development, Hostway
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